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WARRANTY FORM
IMPORTANT: PLEASE TAKE NOTE OF THE FOLLOWING INFORMATION BEFORE SUBMISSION OF YOUR WARRANTY
MAGURA grants the FIRST BUYER a 5-year leak proof guarantee on brake masters, calipers and cylinders if the brake is mounted on a bicycle as original equipment or has been purchased from a dealer as a retrofit. The guarantee is valid for five years from the date of purchase.
This additional guarantee does not apply if the brake components have been damaged by the following:
- Improper use or crash damage
- Using the brake with parts from other manufacturers, in particular, brake pads, rotors or hose
- Changing the surface of the brake through painting, etc.
- Any attempt to partially or completely disassemble the brake master and/or caliper and/or brake cylinder
- Brake adaptations
- Improper maintenance
- Transport damage and/or loss
- Incorrect tightening torque
The brake hose is expressly excluded from the guarantee
Further to above please make sure that:
- Complete brakes with lever body, hose, caliper and brake pads must be sent in for warranties. If we receive brakes without brake pads we will assume that non original pads have been used which will result in a warranty void.
- Proof of purchase has to accompany brakes sent in for warranty.
- Shipping costs are for the account of the customer. If waranty is approved then shipping back to the customer will be included.
- Incomplete warranty form will result in a warranty void
